How can we help?

Answers to our most frequently asked questions. Can't find what you're looking for? Please contact us


What are my delivery options and how much does it cost?

We charge a standard delivery fee of R35 on all orders.

You can view all our delivery areas here


How long does delivery take?

We offer same day delivery on orders placed before 14h00 Monday – Friday

Delivery may take up to 48 hours for orders placed in Johannesburg and Cape Town

How does collection work?

Our shop will contact you once your order is ready for collection.

You can find a list of collection points here

Can I return items?

Unfortunately, perishable items cannot be returned due to the fact that a customer had a change of mind in respect of the particular purchased item, this is due to public and food safety regulations.


Incorrect goods delivered

If we delivered the incorrect goods; please inform us within 48 hours of receipt of said goods. The goods must be unopened and in its original packaging. We will either refund the value or exchange it for the correct product.

How do I pay for my order?

We accept payments via VISA and Mastercard. You can pay with a debit or credit card.

Do you accept SAMBA cards online?

Unfortunately, we do not accept SAMBA payments online at this point in time.

Can I pay cash on delivery?

Unfortunately, we only accept online payments via VISA and Mastercard.